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The customer's needs are our standard - a six-month 'reliability battle'
Release time:
Jul 04,2025
We particularly love the 'torture' of our customers, and we are here to solve problems that others cannot solve, providing solutions for our customers' special needs. "These are the candid expressions of Dr. Huang Qiang, founder of Zhongneng Chuang, in a media interview. Behind this is the manifestation of the company's development concept, and an actual story can answer the deeper meaning - a six-month "reliability battle".
On May 29, 2024, Zhongneng Chuang released a scenario based innovative product - Light Steel Components, a lightweight component with a weight of -50%, efficiency of+20%, no reinforcement, high reliability and safety. The lightweight components have successfully attracted the interest of a local state-owned enterprise in Changzhou.
Lightweight components were easily picked up by buyers at the exhibition
The customer's investment is not in power plants, but in a 'zero risk' future. "This is a summary of Zhongneng Chuang's requirements for customers after initial communication. As an investor in industrial and commercial photovoltaic power plants, the customer has almost "stringent" requirements for the reliability of the entire chain of the project - from component load-bearing to grid connection, from 25 year life cycle attenuation testing to safety redundancy under extreme weather conditions, every link requires "visible evidence". Thus, a 'reliability battle' began.
From technical sawing to empirical verification, Zhongneng Chuang embeds "customer thinking" into every detail. In the preliminary evaluation stage of the overall plan, the reliability and safety of the product quickly gained customer recognition, but it fell into a tug of war in the installation plan: the customer did not approve of the pasted installation plan. You should know that the adhesive solution was the mainstream installation solution for lightweight components at that time, but customers did not allow any adhesive to appear in any installation process. The Zhongneng Chuang technical team, combined with on-site exploration, proposed 3-4 improvement directions and simultaneously carried out internal testing, simulation experiments, and third-party organization verification. Customers also participated in key nodes, and finally Zhongneng Chuang's patented "windproof hook" installation solution won the hearts of customers.
Let 'doubt' become 'seeing is believing'. During this period, Zhongneng Chuang's "windproof hook" installation solution not only obtained a patent, but also underwent production line transformation in the workshop, obtaining a professional production line, professional fixtures, and skilled workers for mass production of windproof hooks. More importantly, another client who was connected during the same period also fully recognized this installation plan, and the 10MW project entered the construction phase first. A patent installation solution designed to meet the strict reliability requirements of state-owned enterprise investors has emerged as the first "water spirit" in another project.
10MW lightweight rigid component project, installed using windproof hooks
You understand 'reliability' better than us. Through the joint efforts of the client and Zhongneng Chuang, after countless internal tests, authoritative certification from third-party organizations, and successful implementation of the "under construction project". We have finally completed the final contract with the client. At this point, it has been 180 days and nights since the initial connection between Zhongneng Chuang and the customer. We have finally achieved victory in this six-month 'reliability battle'!
The project was successfully completed and connected to the grid
In this reliability battle, Zhongneng Chuang has always stood in the same trench with customers. We have recognized the urgent special needs of our customers and firmly believe that any of their special needs should not be ignored. We are even more grateful for the opportunities and platforms provided by our customers to Zhongneng Chuang Innovation, which is also Zhongneng Chuang's commitment as a provider of scenario based solutions. In the future, Zhongneng Chuangwei will continue to adhere to the concept of "technological innovation, deep cultivation of scenarios, and differentiated development", and work hand in hand with customers to complete one scenario after another of innovation!
Cando Solar is an advanced photovoltaic company, founded by the world-leading engineers and solar veterans from Trina Solar，ST Micro and TSMC. In 2022, Cando Solar has developed the world first 210mm busbar-free HJT solar module, certified by TÜV Rheinland. Cando Solar has mastered and applied for more than 20 invention patents, including 2 US invention patent applications, 3 PCT international patent applications. 4 Chinese invention patents have been authorized.Recommended News
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